Privacy policy

This policy explains what personal information we collect through this website, why, who can see it, and what choices you have.

Who is responsible

[OWNER VERIFICATION REQUIRED] This policy is a draft for review by a qualified adviser. It must be completed with the legal entity, the contact details and the retention periods before publication, and adapted to the laws that apply to you and your visitors.

This website is operated by [OWNER VERIFICATION REQUIRED: legal entity name and registered address]. In this policy, "we" means that organization. You can contact us about privacy at [OWNER VERIFICATION REQUIRED: privacy contact email].

What we collect

We collect only what you choose to send through the enquiry form on the contact page. The form asks for your name, email address, institution, country, research field, type of study, the service you want, the number of studies or samples, the target journal, a deadline, a description of your research, and your agreement to this policy. Name, email and the description are required; the rest are optional. The form does not accept file uploads. Please do not include patient-identifiable information.

When you visit the website, the server hosting it may automatically record technical information such as your IP address, the pages requested, the date and time, and your browser type. This is standard for web servers and is used for security and to keep the site running.

Cookies and analytics

This website does not currently set cookies and does not use advertising or analytics services. If this changes, this section will be updated before the change takes effect, and where the law requires it we will ask for your consent first.

How we use your information

We use the information in your enquiry to read it, to reply to you, to discuss a possible project and, if you go ahead, to prepare an agreement. We do not use it for advertising, we do not sell it, and we do not add you to a mailing list unless you ask us to. [OWNER VERIFICATION REQUIRED: confirm the legal bases that apply, for example taking steps at your request before a contract, or legitimate interests in responding to enquiries.]

Who sees it

Your enquiry is sent by email to the people who handle enquiries. It passes through the web hosting provider and the email service that carry the message. [OWNER VERIFICATION REQUIRED: name the hosting and email providers, and any other service that receives the data.] We do not disclose enquiries to anyone else unless the law requires it or you ask us to.

How long we keep it

[OWNER VERIFICATION REQUIRED: state how long enquiries are kept, for example a fixed period after the last contact, and how they are deleted.] Information needed for a project is kept in line with the agreement for that project.

International transfers

[OWNER VERIFICATION REQUIRED: state whether information is transferred outside the visitor's country and the safeguards used, if relevant to the providers named above.]

Your rights

Depending on where you live, you may have the right to ask what information we hold about you, to have it corrected or deleted, to object to or restrict certain uses, and to complain to a data protection authority. To exercise these rights, contact us at the address above. We will respond within the time the applicable law requires.

Security

We take reasonable steps to protect the information you send, including serving the website over an encrypted connection [OWNER VERIFICATION REQUIRED: confirm HTTPS is enabled at launch] and limiting access to enquiries to the people who need them. No method of transmission over the internet is completely secure, which is another reason to keep sensitive details out of the form.

Children

This website is intended for researchers and professionals and is not directed at children. We do not knowingly collect information from children.

Changes to this policy

We may update this policy. The date of the latest revision is shown at the foot of the page. Material changes will be described on this page before they take effect.

Last updated October 2026.